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I think the right model for management to adapt to is “let your workers work the way they work best.” It’s a false dichotomy that it’s either everyone in the office or everyone work at home. In my entire career of over 30 years most meetings were held with some remote person in some other location as most companies of size have many locations already. I don’t see a huge difference between that model and a “work how you work best” model, other than the knowledge the other people aren’t in a corporate supplied human Habitrail but are in their natural environment. Ultimately the argument is about control, extorting and coercing compliance under threat to some will. The alternative is a relaxing of control. In that model no one tells you to work in the office, and no one tells you to not. Instead of management exerting coercive control their job would become ensuring productivity given a lack of control. Tax advantages are part of the story, but the other part of the story is most managers aren’t very good at managing people. They’re in their job through some career twist, either under the delusion that management gives them scale of influence or because they don’t really like computers that much and went to CS for a career. The easier policy to enforce is the coercive one because it requires no thought, and it’s uniform in its application. The harder one for management is figuring out how to adapt to a changing environment and maximize productivity by understanding their people and how they work and smoothing the landscape for them. This challenge extends not just to the line managers but to the CEOs and everyone between. None of them are usually very good people managers. Often senior management are better at strategy and manipulation of the organization. They are perplexed by ambiguity, and when you’re used to being in control being perplexed is uncomfortable. And when you feel like you’re in charge you don’t have to feel uncomfortable alone, you can make it someone else’s problem. Layoffs, resignations, turmoil are all issues they are used to. But a changing work environment that fundamentally rethinks the structure of corporate engagement that’s focused on lack of control in exchange for productivity and reduced operating expenses and freeing up of capital? That’s scary stuff, and they don’t need to feel scared - it’s easier for them to make you feel scared. Anyway - tax agreements expire, leases lapse, cultures adapt, management learns new playbooks, and things change. In 5 years the cold hard dollars will win - eventually no board will accept hand waving culture arguments when confronted with an improved EPS, freeing of cash flow, and reduced capital commitments coupled with improved morale and productivity and the “Bring your own office” moment will be here. BYOD saves a few million a year, BYOO will save dump trucks of money. It will happen. Disclaimer, I just quit my cushy senior exec job at a mega cope over RTO and joined a forward late stage startup with a mixture of remote and in office “work the way you work best” structure. |