[mikestew]

Audio calls are fine on FaceTime and Teams (and, I suspect, most other products). But if you and (especially) your team are still talking to your screen instead of using a real headset, then yeah, the quality is going to suck. One doesn't need use the pricey headset and mic I normally use for music production, just something that doesn't have the software DSP constantly trying to filter out background noise while still picking up your voice.

But if you're referring to cell calls, yeah, we lost a lot of quality when we ditched landlines.