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by dredmorbius 994 days ago
I'd met an old friend who runs a high street business, walking into their shop and chatting briefly before a random walked in off the street and said random stuff, then walked out.

My friend shrugged, turned to me, and said, "Welcome to retail".

I've related that to a few people over the years. It's a useful lesson to keep in mind. Much better to recognise this for what it is than attempt to fix, fight, or rationalise it.

2 comments

> Much better to recognise this for what it is than attempt to fix, fight, or rationalise it.

This is a morally and emotionally sophisticated position, and though I agree with it, it's a bitter pill.

With an ever increasing amount of cameras and AI, I would expect that fighting it will start to look like facial identification blocking people from entering businesses for their past transgressions, online or off.
What I'd meant was attempting intervention in the one-on-one case. It's simply not productive, you're better off generally either letting the wave roll over you, or making a quiet exit.

The mass-surveillance / access denial approach is a different tactic. One that has some advantages, but also very clear disadvantages and inequities.