Hacker News new | ask | show | jobs
by Wxc2jjJmST9XWWL 993 days ago
I wonder if mozilla isn't already spread too thin... given some outdated documentation I regularly stumble upon, and my bad experience with their vpn offering.

One issue w/ their vpn was stability and speed (not extremely bad, but better now on a different provider), but the main crux was that they officially supported Ubuntu but would only support a new Ubuntu release many weeks after release date. So you were left without vpn (think they don't support plain wireguard/openvpn from CLI, you're stuck with a client not available for your officially supported OS...) or had to hack around to install the old version... An E-Mail I sent to support asking about this was ignored, I never received a response (as a paying customer, mind you).

Cancelled my vpn account then and there. Getting into the issue of running and moderating social media? Seems like the last thing I'd like to get into, when my goal is to write software and get stuff done. Especially with how toxically PC and about x-rights here/there/everywhere and "pseudo tolerant" parts of the software ecosystem have become (and those will be the ones most active on such platforms)...

Work on browser fingerprinting prevention, or on your browser engine, or consider maintaining an easy to install privacy respecting de-googled android fork... (bit out there already, still better than running a social media server...), bring more add-ons to firefox mobile, port more tor browser technologies to mainline firefox to be togabble in the settings...

1 comments

> think they don't support plain wireguard/openvpn from CLI, you're stuck with a client not available for your officially supported OS...

This is possible, I had good results with https://github.com/NilsIrl/MozWire

Thanks for sharing as it might be helpful to people struggling w/ the same problem.

But obviously my point is that if I'm officially stuck to your client, maybe give me a working version when Ubuntu is updated, instead of me getting warnings about "no matching release candidate" (or whatever the exact wording) and me being vpn-less for weeks. If I pay I shouldn't have to rely on hacky stuff to just use your service. Also maybe react to an E-Mail I send to support? Also I personally am not using mozilla vpn anymore, but as said: maybe someone else can profit from your link.