[badtension]

We are easily manipulated into thinking how stupid people must be but in reality it is often a bad process, tiredness, mismanagement or cost cutting that are responsible for it.

I encourage you to read about the "Hot McDonald's coffee" case which has unfortunately been a meme for a long time:

https://www.vox.com/policy-and-politics/2016/12/16/13971482/...

[mcpackieh]

Bad article. From your link " And McDonald’s began changing how it heats up its coffee."

This is contradicted by wikipedia, which says McDonalds continues to heat their coffee that hot, and that Starbucks and other coffee shops do as well:

https://en.wikipedia.org/wiki/Liebeck_v._McDonald%27s_Restau...

> Since Liebeck, McDonald's has not reduced the service temperature of its coffee. McDonald's current policy is to serve coffee at 176–194 °F (80–90 °C),[40] relying on more sternly worded warnings on cups made of rigid foam to avoid future liability, though it continues to face lawsuits over hot coffee.[40][41] The Specialty Coffee Association of America supports improved packaging methods rather than lowering the temperature at which coffee is served. The association has successfully aided the defense of subsequent coffee burn cases.[41] Similarly, as of 2004, Starbucks sells coffee at 175–185 °F (79–85 °C), and the executive director of the Specialty Coffee Association of America reported that the standard serving temperature is 160–185 °F (71–85 °C).[citation needed]

This case seems to have myths inside myths. The first order myth is that the lawsuit was bogus. But there's a second order myth, that the temperature of the coffee was unusually hot and they've since changed this. What is true is that the coffee was hot enough to cause severe third degree burns, requiring skin grafts, and that McDonald's coffee cups at that time were prone to spontaneous collapse. But the coffee was not unusually hot; coffee hot enough to cause those kind of burns is the norm. In fact even coffee substantially cooler than that can cause third degree burns, particularly with children and the elderly. Look up scald charts, 140 F / 60 C can cause third degree burns with only 5 seconds of exposure.

[SamBam]

Your definition of "bad article" is a single word difference: "And McDonald’s began changing how it [serves] up its coffee."

It's not false that McDonald's was negligent, and it's not false that the lawsuit forced a change. As far as I can tell nothing else is false. You can correct a statement in one bullet point of an article without calling it a "bad article."

[mcpackieh]

It's false that McDonald's coffee was unusually hot, and it's false that McDonald's has reduced the temperature they serve their coffee at since then. They haven't, and their coffee continues to burn people. They now win most of the lawsuits about this.

It's a bad article because the guy who wrote it didn't do any research. He just paraphrased a youtuber's video. Said youtuber also didn't do any research and just repeats stuff he's heard other people claim about the case, probably on reddit, perpetuating this easily debunked misinformation.

[sixothree]

If you weren't around at the time, it's hard to describe just how absolutely pervasive the ridicule of this woman was. It was a daily thing for quite a long time. Looking back at it makes me sick.

[Clubber]

The funny thing is she was just asking for McD's to pay her medical bills and they refused. I believe most of the ridicule was funded by them too. Enjoy your fries.

[hindsightbias]

Some are, but I never mistook a boiling big gulp for user error.

There's a CTO here who used to seal McD's grease drums at night by jumping on them. Son of store owner.