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by DharmaPolice
992 days ago
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I must admit I found that element of the story...surprising. Has realtime faking gotten that good yet? Presumably there was back and forth in this call so this person was either disguising their voice or typing responses to be generated on the fly. I know all this can be done, I'm just surprised it's reached the maturity where an attacker would choose to impersonate someone the call recipient presumably knew vs just being a vague "Bob from IT". Although to be fair the article does say the employee was suspicious so maybe there was a delay which (if you were looking for it) you would spot. |
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You can also use text macros to type the response faster. Here they were trying to get MFA access, so you could map longer phrases that will come up often like "Okta multi factor authentication" to numpad 1. Company name to numpad 2. IT supervisor name to numpad 3.
If you know the target of the conversation you can tailor what you pre generate. I like to mess with scam callers when I get one, and I've noticed some are using some kind of soundboard with a woman's voice (I'm pretty positive it is real and not AI) and they have a planned flow / script. If you try to deviate from the script they have some options to bring you back into it. If you ask them to repeat something you can notice it's the exact same audio snippet as before. If you accuse them of being a bot they have a few samples of the woman being shocked and mildly embarrassed. "Oh my goodness, do I really sound like a bot? No it's just been a long work day for me. I'm sorry about that."