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by zebnyc 994 days ago
I have health insurance and a costco membership. I would totally use it if they cap the price at $29.

Anything has to be better than the virtual visit that I had with OneMedical last year.

Story time: I needed a prescription refill and I booked with a nurse practitioner through OneMedical. During my appointment, within the first couple of minutes I told the nurse the prescription that I needed. She then spent ten minutes asking filler questions about my medical history which had nothing to the drugs which I was requesting. Then she sends the prescription to my pharmacy. So far so good. OneMedical then bills me bloody $220 for this visit.

Later on I found out that this nurse practitioner was employed by OneMedical. I figured I would call their office to ask how they can justify these prices. When I call their billing department, they kept hanging up / disconnecting on me. When I reached out to them on their website, they are blaming my insurance company for my large bill.

At no time before I booked my visit was I informed how much I would have to pay despite asking repeatedly. I am all for this costco partnership. Here is hoping that the don't turn into the next OneMedical.

1 comments

$220 to fill prescription is wild. I'm wondering why there are no tech solutions that solve it for a fraction of what you pay
Please elaborate why said "tech solution" to a societal problem wouldn't end up with the "tech solution" provider undercutting the incumbents by a thin margin and pocketing the most of the difference? I'm not against somebody making money by eating into the fat cats' margins, but this sounds like merely making a different cat fat, without a substantive improvement for patients.
The idea is a prescription requires human judgment to decide this is a wise move. If you take out the credentialed human, you might as well just sell it OTC without a prescription.
If you already have a prescription and just need a refill it doesn't seem reasonable at all (I mean charging $200+ for it, having some human oversight is fine).
Nor did I suggest charging that much was reasonable.
That would be OK with me.
I don't really care that much either way. Just explaining why, as things stand currently, you aren't likely to get a cheap "tech" solution.
I’ve heard it’s due to excessive regulation