[justinclift]

The statement that Bambu release about it seems ok from the technical side:

https://blog.bambulab.com/cloud-temporary-outage-investigati...

There's no real detail as to whether they're really trying to make whole anyone who's printer was damaged. Just the standard "contact us" type of thing:

    If you were affected by this cloud outage, and your printer has suffered any damage,
    please don't hesitate to contact our Support Team at Bambu Support.

So, bit hard to tell without hearing from any affected users who have contacted their support.

[userbinator]

I found someone who did receive compensation for the damage:

https://www.reddit.com/r/BambuLab/comments/15rznpy/printer_s...

[justinclift]

Excellent, that's good info. Seems like they're handling things like this pretty well.