Not GP, but for a while I have thought that PR shitstorms should be treated like security breaches and outages.
So you do a blameless post-mortem where you outline what went wrong, your five whys, and what steps you are taking to make sure it doesn't happen again.
The Rust leadership did it right during the RustConf scandal. Key figures resigned (from leadership, not from their respective teams), changes in procedure were announced, process transitions were accelerated, etc.
Here Unity is just saying "here's somsome decisions we're lightly amending, sorry you got upset".
So you do a blameless post-mortem where you outline what went wrong, your five whys, and what steps you are taking to make sure it doesn't happen again.
The Rust leadership did it right during the RustConf scandal. Key figures resigned (from leadership, not from their respective teams), changes in procedure were announced, process transitions were accelerated, etc.
Here Unity is just saying "here's somsome decisions we're lightly amending, sorry you got upset".