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by njovin 1006 days ago
> It’s interesting how some complain companies don’t listen to them, and others say that it doesn’t matter if changes are made after (rightful) complaints

In this case I think those can (rightfully and reasonably) be the same people. If a company rolls out a pricing/licensing change that is so detrimental to the developers that it seems like no reasonable developer would have thought it was a good idea, then it looks like the company rolled it out either without talking to their developers or without taking their feedback into account, both of which are equally bad.

In cases like this where the business acted so egregiously, the damage is done and trust might not be restorable long-term without C-level heads rolling.