[rybosworld]

It's sort of surprising that they would try to act as if the plan was never to charge for multiple installs.

By lying about the situation so transparently, it's clear to me that this is nothing more than damage control, and that the loss of trust does not deserve to be earned back.

[shoemakersteve]

Honestly. They want to earn back people's trust, so they figure the best way to do that is with good ol' gaslighting. Thing is, it'll probably work. At least to some extent. The irony is actually kind of funny.