[fragmede]

What's interesting is the substance of the complaints of those products. Most of the comments are complaining that Splunk is expensive, but no comments I've seen are complaining that it doesn't work or do as advertised. Same for Oracle DB. It's ungodly expensive, and there are (many) other options out there, but you don't really see complaints that it's not able to perform (after an expensive consultant has had a go at your companies checkbook). The Fedex and Paypals of the world can afford to pay for Cisco/Splunk and Oracle licenses.

What's interesting is things that break this mold, like Microsoft Teams, because that's something that can be disrupted, and thus be successful, by having a better product.

[sanderjd]

I think that's also interesting :)

Although "enterprise chat" is also entirely owned by unloved corporate products now.