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by AndrewDucker 997 days ago
Lots of discussion here of whether Jira is any good or not. Almost none about the actual contents of the article.

None at all about how the changes are bad for all but enterprise customers. It's not obvious to me - and it would be nice to have an explanation.

2 comments

Atlassian has always been "enterprise-first" as far as I know. I can only assume that their free-tier which I've rarely encountered in the wild, isn't that successful in terms of conversion to the full-fat product or is costly in some way. I couldn't decide whether enterprise customers would be any worse off.

I've maintained for a while that the bug-tracking industry is overdue a "v2" or "v3" product (e.g. IRC -> MSM Messenger/Yahoo -> Slack-Discord).

I don't know which world you live in - it was never an enterprise first company. From the very beginning it catered to teams (not orgs) and refused to sell to the enterprise.
I worked at "megabank" back in the early 00s, and we were one of the first purchasers of Jira.
I think this is the section: "In today’s model, an automation rule that is configured to run in a single Jira project does not count toward the usage limit. In the new model, all automation rule types (i.e. single project, project type, multi-project, and global rules) will count towards the usage limit."