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by xzsinu
995 days ago
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At some level, Google puts these expectations on itself. Features like live traffic updates, road closures and breaking news highlighted on the map tell the average user that they are a reliable source of up-to-date information about something as safety critical as the state of the roads. They use this perception to build market advantage. You can't do that and simultaneously blame the end user for not compensating for being misled, and it looks especially bad when the end user trusted you and died. If every route calculation was forced to directly tell the user "this is not a reliable source of information about your route, please use precaution," that would be a win. But Google probably wouldn't like being forced to call themselves out like that. |
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