[ec109685]

Why is pagerduty hard to switch off of? It has all kinds of useless and expensive bells and whistles, while the core functionality is a commodity that several companies offer.

We moved vendors a few time and it wasn’t that painful.

[solatic]

Who else will call a POTS phone line when there's an alert?

Fact: I'm not going to hear my phone ping in the middle of the night. I'm much more likely to hear my phone ring.

[hiatus]

Depending on the team, a phone tree in twilio could do the trick, with calls made down the list if people do not pick up for escalation.

[likium]

What happens when Twilio is down? Same questions for your email, sms and server. Part of the difficulty is guaranteed uptime and PagerDuty is rock solid in that regards.

[blindriver]

Pager Duty uses Twilio.

[ec109685]

Calling landline is table stakes for all “paging as a service” companies.

[sparrish]

NodePing