I couldn't agree less. It costs a fucking ton and does not enable us to find information well, document stuff properly, and don't get me started on the fucking opaque permission management.
You can make specific querirs with jql on jira and confluence just works like a google search.
I don't know what you are disagreeing about.
I would not buy it myself due to pricing, but when I find it running in corporate land, it is great to use.
I never use the search because it's so bad, it never finds literal matches of a document title for me. I always have to navigate to the pages/star them in order to find stuff.