[nathan_gold]

I can give a basic example of why chat-based UI will not dominate.

Let's say I want to change a setting that uses a traditional radio button UI:

- Autoscale servers - Manual scale servers

It's much easier to discover, understand the options, and make a decision via a radio button UI than to ask for my options via chat. That would look like:

"I'm having load issues on my servers. Can you increase the server capacity?" "Sure! Do you want to autoscale or manual scale?" "What's the difference? Are those the only two options or are there more?" "There are only these 2 options. The difference is..."

That's just a worse UX.

[mpalmer]

But it's not either/or. There's nothing that says you can't have a visual interface that adjusts based on both natural language feedback and traditional cursor-based input.

There are great examples of this in Westworld and The Expanse, with characters talking to screens to update and refine their queries.

[b112]

That's just a worse UX.

So are touchscreens, especially in cars. Physical buttons are far better for the end user.

Imagine a future when all people know is blah blah to use computers, can't type, never see buttons, and barely read any more.

Now is it a bad UX?

(Before the Internet, the majority of people rarely read. And even now, most people don't read, they tiktok, they youtube.)

[nathan_gold]

touchscreens aren't the dominant UX in cars, and I bet once Tesla has enough EV competition, it will get rid of its touchscreen too.

[b112]

Sadly, they are becoming so.

The Ford Mustang, not the E, an ICE car, 2024, has 4? touchscreen clicks, to adjust the defrost.

There is no physical button for this.

Many new cars are this way now.