[jrumbut]

> 50$ will make our investors very happy but then customers might complain.

I definitely am suggesting a higher touch service, so you're providing real value for that higher price and can keep the $10 service for the budget traveler (that would be very nice of you).

That said, there are a lot of moving parts and surprises when starting a business, so keeping it simple to start makes sense.

I just want to encourage you as someone who has suffered the pain point you're describing to think big and realize that there is a segment of your audience who is willing to really spend money if you can offer them convenience and time-savings.