[xg15]

> (And I didn't need analytics to understand something wasn't working lol.)

I mean, you did need feedback though - you read a comment on HN, which gave you the feedback, with upvotes on the comment indicating that it's probably an issue that more people care about.

One significant difference is that the feedback was "active", though: Someone actively decided to write the comment and other people probably actively decided to upvote it. I fully agree that this is a way better way of feedback than effectively putting up hidden cameras everywhere and surveiling every step of your users without them knowing.