If you don't need the job, really do ask them these hard questions. Your personal financial stability is on the line, so be very careful about joining a company that is this detached from its customers.
If they are applying for an engineering position the people interviewing won’t be able to answer them and the HR interviewer might just cross him out of the list entirely.
Back in the day Unity used to have company wide discussions before most very major decisions (even when they still had 500-1000 employees). That’s long past. Hardly anyone in the company knew anything about the new price model before it was announced.