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by PaulKeeble 1001 days ago
I really have grown a strong dislike for these non-apologies where they claim some of problem is with you/us instead of purely their own actions. There is no confusion, there is no misunderstanding and the only reason you are changing anything is because you could see your business loosing customers so fast you got scared it was all over not because you have some culture of listening to feedback.

I really hate these apologies that blame their customers, they are ridiculously narcissistic.