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by Lienetic 1002 days ago
The frequency of these kinds of threads makes me hesitant to use Stripe in the future. Thanks for sharing your experience. I wouldn't be surprised if some Stripe support monitors HN and will now look into this. Hopefully, they share some high-level information to assuage concerns, otherwise this just makes me think that if I must use Stripe, I need to be prepared to make a desperation post on social media to get support.
2 comments

It shouldn't. Look into the vast majority of these complaints and you'll feel reassured.

eg this -- they're trying to, per their site, get lots of credentials from Stripe's other customers. It's pretty obvious why Stripe is saying no, and extremely reasonable to limit things like that to established companies.

Quoting myself from 2 months ago:

The last time I paid attention to one of these complaints, someone was using stripe to sell cellphone accessories (and yes, at least on my Stripe application, they asked what I was selling.)

After selling accessories for a while, he then used it to sell a minivan, and had a tantrum when Stripe -- quite reasonably -- said this flags all the flags, and Stripe was going to hold onto the money until they were sure things were kosher.

Getting dollars before multiple months post transaction basically leaves someone holding a bag of risk, and if you act shady AF, you can't be surprised if Stripe declines to hold that bag of risk for you.

We were not even selling anything ourselves or accepting credit cards, we were simply bringing customers to other Stripe accounts
I don’t think that’s the case. Each time I’ve seen one it’s been a business that’s sketchy and violates the terms of service.