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by n0zmer 1001 days ago
Googler here. You are correct. Internally google groups are the easiest way to create adhoc project groups and support / announce lists. We have everything from music related lists, to stuff like vim/emacs user groups
3 comments

> Internally google groups are the easiest way to create adhoc project groups..like vim/emacs user groups

I have trouble imagining what a vim/emacs user group would be: either some sort of nonstop abusive flamewar or some kind of kumbaya group you can only join if you can prove you're on a dangerously high dose of lithium.

Seems to me that "vim/emacs user groups" are wildly different from "vim/emacs user group".
Seems pretty clear to me: "vim/emacs user groups" describes a superset that includes the vicious fighting groups and the kumbaya groups, plus of course those that make emacs distros that are (shudder) more like vim, and perhaps even discussion of the other way around?

Also groups that trade baking recipes in org-mode format plus vim macros so they can share the fun.

Not a Googler but I've personally been in a few groups for testing new features. I believe communication to testers has been revamped but pre-2020 I was in a few like gdd-profile-preview
How about doing customer service with it?

Google: nah.

Honestly I shouldn't even suggest that, it will probably get google groups closed in a whim.

You want something like a ticket/bug tracking system for customer support, not an email group
Google Groups is what I (non-Googler) used for support so I don't understand your comment.