[Alupis]

How about a concrete example of a big business that did not allow you to cancel online prior to this law?

Netflix? Nope. Comcast? Nope. Google? Nope. Verizon? Nope. AT&T? Nope. Apple? Nope. PG&E? Nope...

Where is this mythical renaissance of new online cancellations?

Turns out - most big businesses did this already... oh, but now it's the law but who's enforcing? Lawyers who gain private settlements? That's not enforcement, that's a racket.

[callalex]

Specifically from your list Comcast, Netflix, AT&T, PG&E were all services that I had to call on the phone multiple times, and sometimes send registered letters to in order to terminate service. I’m taking exclusively about personal experience here, not about helping friends.

Edit: and by “terminate service” I mean “stop fucking taking my money, I don’t even live at the address you are claiming”

[rahimnathwani]

New York Times