> Either your shit works, or it doesn’t. You do monitor, don’t you?
That then becomes a he said she said problem with the vendor you're claiming against. Does everyone have time for it? You will submit the SLA credit claim and chances are unless it's WAY off you'll accept the vendor's nerfed version and move on. Something is better than nothing.
That then becomes a he said she said problem with the vendor you're claiming against. Does everyone have time for it? You will submit the SLA credit claim and chances are unless it's WAY off you'll accept the vendor's nerfed version and move on. Something is better than nothing.