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by frankreyes
1004 days ago
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The more clients, the more chances that any will leave. That's called variance, aka, risk. Economies of scale reduce or help the amortization fixed costs, not variable costs. Economies of scale have more risk. The right approach is to diversify the risks. |
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The less clients you have, the worse impact it can have if you lose the contract with one of them or the client downsizes.
Say you run an agency that has only a few clients, and (almost) all of them are automotive... and then covid hits, leading to budget cuts in the entire sector as the carmakers can't sell cars because they don't have chips to make them with. Now, you're fucked unless you have iron-clad contracts with fixed minimal spending amounts or retainers which is a rarity in the business. This happened here in Germany and it was an awful time.
And now you run the same agency, but have a multitude of small, medium and large clients, among different industries... so what if your 1, 2 automotive clients cut their budget, you just call up the other clients and ask them "hey, we have a bit of capacity left, wanna do <X>?".