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by dhoe 1013 days ago
I had a similar experience; went to an African country for a while, eSIM stops working, support has no idea and suggested downloading it again, which requires 2FA with the number tied to the eSIM, was told to come to one of their stores (which are not in Africa) etc etc.

Sticking to physical for another couple off years until the bugs are worked out.

1 comments

Of the 3 Pixel 6a phones I've provisioned with eSIMs two of them have mysteriously failed and required me to order physical SIMs to get working again. All attempts by support to resurrect the eSIM failed in both cases. It doesn't help that the error reporting is almost completely useless, giving only a generic error code.
Interestingly it's the exact model I have.