[HumblyTossed]

None of that is even what I'm talking about. The people watching it, in real time, commenting on it, didn't even speculate that it could be an attack. Even after the second plane. That's complacency.

[snypher]

https://youtu.be/2ZwwCNoPa1w

Possible terrorist attack was mentioned by on air reporting before the second plane hit.

[jihadjihad]

It's not complacency, it's professionalism, and there are several counterexamples to your claim on the linked page.