[waspight]

I might be migrating to using Revenuecat and I am curious about one thing. I have in app subscriptions in iOS and Android. I plan to add Stripe into this mix as well at some point and I wonder if you handle the case when users jump from subscriptions in one platform to another.

I would like to move certain users (for instance by recommending that in a newsletter, or handing out coupons for the Stripe subscription) from their current iOS subscription to Stripe, and it is hard to make the overlap smooth. Does Revenuecat have some solution to this?

[jeiting]

Hi! We’d love to have you.

For this particular case it’s tricky on iOS since you can’t programmatically cancel a subscription on iOS. It must be initiated by the customer on the device.

However, if you navigate that UX challenge, you can use our events and webhooks to make a smooth experience guiding a user through the process. Hadn’t thought of this before, but you could probably pre-authorize a stripe token, then ask them to cancel on iOS, then wait for the webhook from us, then finish the transaction and track it to the same customer ID in RevenueCat.

[waspight]

Alright, I might try it out. When the user cancel iOS the subscription is still payed and valid until the month ends probably. I guess one could delay the Stripe period the same amount of days or something.