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by itake 1020 days ago
FlyIO deleted my database and I lost all data.

Fly told me in 7-days they would automatically update my redis database. My plan was to manually update it that weekend. 3 days later, I get an alert that they migrated the db early. b/c I didn't have storage enabled, all data was gone.

Support ticket:

https://community.fly.io/t/forced-migration-to-v2-with-decei...

1 comments

Fly.io definitely has an innaproprately casual attitude, and it's a big deal they migrated you early.

However, they do point out that literally any reboot would have wiped your data and that that could have happened at any time previously. I think there's some truth to the suggestion I've seen on HN that the users running into the worst fly.io issues are the ones aiming to spend single digit amounts per month and not paying for enough machines and disk space to have reliability be possible

Like I said in the forum history, I should have paid for persistent storage, but this data lose could have been avoided during a planned reboot.

FlyIO knew that there was no storage attached to the redis instance and there would be data loss, but they still chose to reboot it ahead of schedule.