[gavinhoward]

> Tell your relative they're doing really good work, but a little change to their website might do wonders.

You're absolutely correct. Fortunately, my relative is aware. Unfortunately, she's tried to tell them, and they don't believe her.

It annoys her so much.

[fakedang]

Tell her to show them this thread and how they're effectively turning into a laughing stock in spite of a great product (well, at least hoping my comment sends the message so she doesn't have to be so upfront about it :P).

[gavinhoward]

Already did!