[lotsofpulp]

> This seems like them just gouging the last of the customers who are either unwilling or unable to leave.

This course of action is not surprising looking at their net income and profit margin trends:

https://www.macrotrends.net/stocks/charts/IBM/ibm/net-income

https://www.macrotrends.net/stocks/charts/IBM/ibm/profit-mar...