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by sudeepch8 1022 days ago
Great questions! So PagerDuty does provide Slack integration. However, it posts incidents one by one as they are triggered. So your channel gets a lot of the messages. What we have built here for Daily notifications is one summary post which gives you clear idea Hom many incidents you had in a day, severity, status, assignee, etc. So you or your team or Engineering manager can easily get a sneak peak into the on-call health daily and stay on top without going through laundry list of notifications.

In addition, on weekly basis this app provides a report with .CSV file which has all the important details of PagerDuty incidents triggered during your on-call rotation. You can use it to run stats or mertics. In addition, we also provide markdown file which you can upload into your documents management system and just run your hnadoff call seamlessly without gathering all the information manually. Please note that PagerDuty charge $50+ per user/month to provide such a detailed report. Their base package only include basic report without key info. Hope this helps. Let me know if if you have any further questions.

1 comments

Ok, thanks. Is there a limit on how many alerts we can get in this Slack report?
Nope, there is no limit for number of alerts. In fact our summary notifications help managers or teams to view them more intuitively.
Ok great. will take a look