Pretty vague announcement, I find it hard to believe 37 signals will stray too far from the SaaS cash cow they arguably helped to create with basecamp..
It's exactly that. Jason and DHH have built their entire personal brands on contrarianism. It works for them, but at a certain point it feels inauthentic.
It's 100% not authentic. I have worked directly with one of the two you mentioned and it was an awful experience. The way they treated people around them (both people they knew personally and people at the company I worked with them at) was awful. Based on my experience with them I have never used another 37 signals product.