[m0llusk]

Current owners, operators, and tenants. Buildings need to work for the occupants. Even in the best scenarios this takes ongoing upgrades and maintenance. In some cases buildings need to be significantly designed to provide for the needs of current tenants. This means that the whole construction sector needs the hardware equivalent of continuous integration based on the idea that construction is only the start of a process of keeping a building operational for its service lifetime.

[teddyh]

It’s the same classic problem when selling business products; the buyers are usually not the users, so no user-friendly features are created; only features which would look good in a demo to the buyers.

Therefore, no products which only contain features which help users (and save them money) can be a success, since the buyers won’t be impressed by it, and will not pay for it.