[Konnstann]

I'm on a lot of discords for businesses that are run by individuals or small groups, mainly in the custom keyboard space, and they all have websites and emails for support questions, payment systems, but the discord is where the users of their products are, and the business owner is frequently there in a more casual setting so we can get quicker support/leverage the community, show off mods, and just discuss. I think it's a great idea for businesses reliant on community engagement like these, or indie games, to have a discord (separate from official channels)