[galenmarchetti]

Is it a common practice for Discord to enter in contractual obligations with businesses that use Discord as a central support or distribution channel? I've never heard of this before and given what happened to OP it seems like this should be (a) common knowledge that you can do this and (b) a default option for businesses to consider, if Discord is indeed a big channel for your business.

We use Discord as a primary support and community channel and it never crossed our minds to make a contract with them, but now I'm thinking about it..