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by morkalork
1029 days ago
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It could serve as a parable you'd tell a junior engineer interested writing algorithms that get applied to people's livelihood. Beware your own hubris, demonstrate or simulate results and show them to all stakeholders like the union, do controlled rollouts (why not start with 1 region in the country?), verify inputs that could be untrustworthy. Basically all the usual lessons one learns the first time they write an algo for people and it blows up in their face embarrassingly. |
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This is a very important point. Especially for any algorithm/policy change that affects people's pay, time off, scheduling, etc., it may seem like a reasonable change to you and to management but a lot of people will have a visceral reaction anyway. Not everyone may be happy at the end but it's important they're at least part of the process.