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by voytec 1018 days ago
I see Reader as Google's attack on RSS' popularity. The product was killed off when its job was accomplished.
3 comments

Apparently what actually happened is Reader was put together by a team that really cared about it, but always had to fight the corporation to keep it alive. They finally lost the political game to Google Plus, which stole a lot of their key people before it imploded:

https://www.theverge.com/23778253/google-reader-death-2013-r...

The article above is actually very interesting, because the story it tells is that Google's two highest-profile failures are actually one failure. Facebook freaked them out so much that they scrambled to build something comparable with Google Plus. Google Plus stole most of the company's mind share but was executed so poorly that it never went anywhere. The company got major egg on their face from suffocating Reader to make Plus, then again when Plus died after having been pushed so hard.

Three greatest failures. Google+ started the trend of having Google product strategy set by executives who were accountable to the CEO/CFO rather than users/customers, vs. the previous bottom-up culture of engineers who passionately wanted to serve the user. That culture change is the root of the issues we're talking about in this thread.
No because if anything (the effect might have been small) it reduced the power of the open web and many websites (which Google tied togeather) and encouraged people to go to walled gardens ( Facebook, Instagram, twitter, etc ) which are controlled by other companies.
A lot of heavyweight bloggers and aggregators used Reader in their toolchains - it was very good at surfacing trending content. I don't think the effect on the blogging ecosystem was small.

I could believe they were clearing a path for G+ and Discover on Android.

What's frustrating is that Reader would have been complementary to Google+. It could have served as a huge funnel by which users could discover content to share on Google+. That's how I used to use Reader (though at the time I found content that I shared other places, such as Facebook, Digg, or Reddit).
I think it just was never going to get the mass adoption it needed to justify the upkeep.
The upkeep was apparently 12 engineers and they had tens of millions of users. It doesn't take that many users to justify 12 engineers plus infra, so it sounds like it was more that Google doesn't care to operate any product unless it will have users in the hundreds of millions.
By the end it had an upkeep of one dude's 20% time. It was very reliable and the Google infrastructure didn't require much ongoing maintenance at that time, the servers just kept on trucking.
It doesn't take that many <revenue generating> users to justify 12 engineers plus infra,

Otherwise, those 12 engineers and infra are pure negative on the balance sheet

Having basically all their users (well, as much as for any of their revenue generating products anyway) be revenue generating would require practically no effort for google specifically. It fit their revenue model perfectly. It is trivial to put the exact same ads in there as they already had on search and gmail, and it is stickier than search or gmail.
That would seem a little rude wouldn't it?

Taking content from another site, maybe that has ads, and then displaying it in Reader next to your own ads instead?

I think it would have caused some issues in the RSS world that such a big player was using everyone's content for themselves.

I used Reader daily back then. It's strange to think my current method of manually checking sites for updates was solved so long ago.

LOL. the Googs worrying about being rude is charmingly funny in a webcomic kind of way. they removed their tag line of don't be evil. you think they are concerned about being rude?

however, this is precisely what Reddit was complaining about 3rd party apps doing to their content. everyone was trying to pivot to blaming AI scrappers, but that's just FUD.

Broadly, I think some business models are better suited for smaller companies than Google for sure.

Reader probably didn't have much B2B potential and was maybe profitable but yeah, they tend to swing for larger audiences.

I don't think they ever put ads on it, really wonder what the decision process on that was.
Many blogs have ads on them. So you'd be stripping ads and replacing them with your own - not cool.
Well, sure, but they could just not show ads for blogs that didn't use google ads.

The ones that do... Well, why not show ads for them as originally intended?