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by fgblanch 1021 days ago
100% Agree and unfortunately I don't have numbers. However, anecdotally I work for a big tech and I have one of the leases, and it is a very popular option across my colleagues. I'd probably never buy one, but with the lease I'm very happy customer. Also they gave the option to upgrade to newer models for $10 more dollars a month after a year which I think it helps them to fix operational issues. There is also in-campus maintenance which is very convenient. I think that if they operate/scale the lease business properly it could make a very good business in its own.
1 comments

There are multiple of these lease suppliers and then there is Van Moof themselves, I take it your deal is with Van Moof directly. That should - assuming the new owners have actually bought the lease contracts as well - give you a priority position for spare parts. Here is the FAQ of another such provider (there is also Athlon, possibly others):

https://www.leasefiets.nl/qavanmoof/