[weird-eye-issue]

Technically if you are a user but you weren't using it when it was down then it wasn't down for you - hence degraded for some users. Also, it was coming up and down - hence degraded

[benterix]

> Technically if you are a user but you weren't using it when it was down then it wasn't down for you

By the same logic, if someone stole money from you but you haven't noticed it, you haven't been robbed.

[weird-eye-issue]

Yes, exactly. Now you are getting it.