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by boxed
1030 days ago
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It's much worse than that: gaming sales with targets has the exact same effect as doing the same on programmers. It creates a sales org that is a problem to the entire org. I have worked at a place where sales did not sell features that did not exist. The key to that was that they had no quotas/targets and weren't blindly evaluated based on KPIs. Sales and technical support were deeply integrated, let's call it SalesSupport (like DevOps, get it?). |
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