[nickspacek]

Hetzner is great, but recently ran into an issue where their (newly introduced?) cloud security just spins instead of ever progressing to the login prompt on Mull and Librewolf. I assume because it's detecting something it doesn't like.

When I reported it to the support, I was first told to visit the account login screen at the provided URL. To which I responded that, yes, that was what I was trying to do but could not reach. Next I was asked to reset my password; I did so, as that page is not protected by the same security challenge. Alas no change. Finally, it was suggested that I reset my router. Since it was the middle of the day with many other users on my network, I asked whether this was to see if IP blocking was in place. They said yes. Rebooting the router didn't change anything. I switched browsers, and it immediately worked.

So if anyone at Hetzner is listening, maybe have a look at your login protection and consider whether there is an alternative way to block bots (or whatever) without impacting legitimate customers.