[cheschire]

In my opinion this is impacted heavily by the average career length in the room. This isn't an age thing, but more of an expertise thing.

Once a person approaches and crosses that 10,000 hour mark, they no longer struggle to articulate their motivations and needs the way that a person at the 2,000 hour mark would.

I find this type of design playbook to be very useful when the average experience in the room is on the lower end. On the upper end of the experience spectrum (30,000+ hours), I've found it tends to turn more into facilitating a group therapy session. There's still room for activities and exercises but I use them sparingly.

I should also mention that I prefer to approach the extreme ends of the experience spectrum in separate engagements.