| It's not about hierarchy or flexibility, but the ill-defined nature of what 'notes' are. Ask people to share notes and you'll observe several different types with disparate goals: 1. Shorthand: A memory mechanism to simplify/summarize a complex text. 2. Logbook: Record a series of events which occurred and what order. 3. Planner: Todo lists, upcoming meetings, due dates. 4. Whiteboard: A worksheet for working through a complex problem. 5. Time-capsule: Long term memory about why we decided to do [thing]. If you take someone who treats notes like a Whiteboard and try to sell them a system which looks like a Logbook, they will think it makes no sense. |