[JimDabell]

> But we've still seen it say some crazy things, like "Your cluster is fine" when it clearly wasn't. :tounge-sticking-out-emoji:

It’s difficult to take you seriously when you write like this about show-stopping bugs.

[regiswilson]

I was referring to problems we found during initial development, but I appreciate that I didn't clarify that well.

[JimDabell]

I’m specifically referring to things like this:

> :tounge-sticking-out-emoji:

If you want to use emoji text like that when communicating about positive things, that’s one thing. Some people will find it grating, but that’s up to you. But if you use it to talk about negative things like bugs, that will piss people off. There’s a time and a place for emojis, and communicating bad news is definitely not one of them. It gives the very strong impression you don’t take bugs seriously.

[regiswilson]

I apologise for the poor choice on my part. I'll take everything you said to heart and learn from this experience.