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by netsharc 1032 days ago
That's for the "noobs". If you're semi-knowleegable, you google it, find the ticket, and add 527th comment saying "this happened to me too!".

Even on GitHub where the supposed experts hang out I see this behavior...

1 comments

Sure, for open projects.

But most closed projects and commercial services, the bugdbs are most certainly neither customer-facing nor self-service. You'll never find it by Search, and the only way to "me too" is with a Contact Support session.