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by v3rt3x
1030 days ago
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Unfortunately, the guy who actually ran this account fat fingered one of the addresses (name@abc.cm instead of name@abc.com) - so there is no way to access the account, put in a credit card, and disassociate it. I asked them what the process would be if myself or one of these former employees had died - and was given the run-around. Every single thing they told me to do did not work and just exposed another exception. |
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There are multiple contacts in amazon -- Billing, Operations, and Security. If you have access to the Billing email you should use that for contacting them.
Otherwise it looks like a credit card dispute might trigger a cancellation or similar but I don't know for sure.