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by bombcar 1033 days ago
Isn't this the cycle of cell companies now? They have customer service go to shit, then an MVNO pops up with low prices and good service using their network, and then they got bought, and then it goes to shit and the cycle continues?
1 comments
candiddevmike 1033 days ago
Why does the market "reward" that behavior?
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gretch 1033 days ago
We don't actually know if this behavior is rewarded or not.

Possibly they succeed despite this behavior - some other part of the company is carrying the weight.

I have Google Fi (on the tmobile network) and I will say, my cell phone plan does work and is worth what I pay for it. So there's definitely some value generation via that.

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bombcar 1033 days ago
Because the market is kinda dumb, and it takes quite awhile to eat an elephant.

C.f. Bogle on "manager's capitalism": https://johncbogle.com/wordpress/wp-content/uploads/2019/08/... and similar things - much (too much?) of our "value" is financial shell games.

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