| I once sat on a zoom call with a vision impaired user to do some accessibility testing on our site. First, it was enlightening for me to see how she navigated through our site using her screen reader. Second when she landed on our booking page we got so embarrassed because she couldn’t use our date picker. A basic HTML version would have done the job. But a few weeks back we had debated over which fancy jquery date picker plugin we should use without considering the impact. It was fancy alright, yet it wasn’t usable at all for this user. I learned and felt many things that day as an engineer. Thinking in depth, across many different personas is a difficult thing to do, let alone building a tool that works well. |